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Monday, July 26, 2010

Change to Ebay Policy

This stuff usually sneaks up on people so I'm posting it here... nothing overtly controversial but when you end up having your Paypal funds held and don't know why... now you'll know why.


Updates to the eBay User AgreementDear samfreedom,I'm writing to let you know that the eBay User Agreement has been updated to support policy and other changes. The updated Agreement is effective immediately for new members, and on September 7, 2010, for current members.There are two key updates to the User Agreement:

Provisions have been added regarding eBay Buyer Protection. If a seller changes his or her reimbursement method for eBay Buyer Protection cases from PayPal to a new one, the new method will only be effective for transactions not yet paid for, and for future transactions. In addition, eBay may correct payment processing errors made in connection with an eBay Buyer Protection Claim. Please refer to the eBay Buyer Protection policy for the full terms.

Clarification is included about instances where seller funds may be held as pending in their PayPal accounts. eBay has at times requested, and may continue to request, that PayPal hold seller funds to help facilitate smooth transactions. eBay will make such requests based upon factors including, but not limited to, selling history, seller performance, riskiness of the listing category, or the filing of an eBay Buyer Protection claim. PayPal may also hold funds pursuant to their own Funds Availability Policy. As with earlier updates, other changes have been made to keep the User Agreement up-to-date with our product and service offerings.You don't need to take any further action to accept the new eBay User Agreement. If you choose not to accept the new terms, visit this help page for further direction.Thank you for being a part of the eBay community.

Sincerely,
Braden Dong
Senior Counsel
eBay, Inc.


Sam Freedom"s Internet Marketing Controversy Blog

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David said...

Hm yes that's one of those official letters that speaks all diplomatic but the undertone is "If you don't like it, well you can....." you know the rest!
I've heard a few horror stories of paypal accts being frozen, I suppose they have to have some checks and balances as there are no doubt people trying to game the system.... but it shouldn't take long to verify that transactions are valid, should it?

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